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Senior Manager, Product Sales Support

May 1, 2026

Senior Manager, Product Sales Support, Bulk Automation Technology APA East Primary Location: Newcastle, NSW, AU Job posting end date: 05/08/2026 Introduction to the Role We are seeking a motivated and technically-oriented Product Sales Support (Advanced Automation, Electrical and Software Services) professional to join our team for the East Australia region. This role involves providing specialized Bulk Material Handling technical sales support, managing and driving the sales process, and collaborating with sales teams to build campaigns, prioritize opportunities, and develop solutions. The role has a focus on understanding the customers' business and being able to determine the best solution to suit their needs and requirements. This position will be the interface between the market area and the business line product teams, ensuring alignment and effective communication. The position supports product development teams in creating and deploying offerings, best practices, sales training, and value argumentation. This position can be based in Pittsburgh, York, Vancouver, but we are happy to offer flexible working options, including hybrid arrangements. This position may require up to 70% travel, predominantly regionally and occasional globally. What You’ll Do Lead or support sales for designated service offerings and technologies. Act as the Solution Lead on sales cases based on competence and situation. Work within the embedded Market Area sales team to ensure alignment and facilitate a seamless interface. Perform site surveys and understand customers’ requirements. Ensure effective value co-creation with customers. Oversee the progress of sales cases from lead to proposal and negotiations, ensuring profitability. Keep abreast of market, competition, and industry best practices. Coach and train market area service sales teams. Ensure adherence to sales processes, proposal, and risk management procedures. Collaborate with the product development team to manage products/offerings. Provide frontline feedback and improvement ideas to product development and delivery teams. Support warranty processes, validate information on the installed base, and review inspection reports. Who You Are Bachelor’s degree in Electrical and Automation Engineering. 4 to 6 years of relevant experience. Knowledge of Bulk Materials Handling. Strong background in engineering design principles, product knowledge of major mining equipment, excellent communication skills, ability to understand and communicate issues domestically and internationally, and high-level computer skills (Excel, Word, PowerPoint). Knowledge of electrical, automation and software, Bulk material Handling equipment, Mining market, supplier evaluation, and risk management. Strategic vision, systemic vision, negotiation, assertive communication, critical analysis, and planning. What's in It for You? Enabling sustainable modern life. Benefit from occupational healthcare, a generous benefits plan, and healthy living rewards. Global incentive program tied to business and performance targets. Hybrid Working Possibilities. A Thriving Culture that is courageous, compelling and caring, uniting our people to build a sustainable future. Extensive Learning Opportunities: ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. Worldwide Support through global network of peers. Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices. Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. #J-18808-Ljbffr Salary: GBP 60000 - 80000 per year Experience: 4 years required

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...