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Public Safety Liaison Manager (Remote)

April 29, 2026

About Crisis24 Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. More information is available at <a rel="noopener" href="http://www.crisis24.garda.com" target="_blank">www.crisis24.garda.com</a>Who We Are Looking For We are seeking someone who possesses the following qualities: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Exceptional ability to organize and prioritize tasks with minimal supervision.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Effective time management and adept problem-solving skills.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Strong interpersonal skills, both verbal and written.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Unwavering attention to detail coupled with outstanding organizational prowess.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Capability to handle multiple projects concurrently.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Proficiency in facilitation and presentation, ensuring clear communication.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Confidence and assertiveness in approach.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Dependable and responsible with an innovative mindset.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Skilled in negotiation and adept at building rapport.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Proven track record of consistently delivering results within agreed-upon timelines.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Technologically savvy, particularly proficient in Microsoft Office applications such as Word, PowerPoint, Outlook, and Excel. Additional experience in Salesforce is preferred though not a requirement.</li> </ul> What You Will Work On Program Oversight & Coordination <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Lead day-to-day management and coordination of the Public Safety Liaison/Emergency Operation Center Agency Representative Program.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Ensure alignment of program activities with strategic priorities </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Supervise and support program staff, including assigning responsibilities, monitoring performance, and providing coaching and guidance</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Support program scalability across multiple operating regions </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Maintain and manage a master training calendar for all operating regions </li> </ul> Program Strategy & Planning <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Develop and implement strategies to expand emergency management engagement </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Strengthen partnerships with local agencies and stakeholders </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Identify opportunities for program growth and operational improvement </li> </ul> Program Tracking & Reporting <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Monitor and track program activities and performance metrics </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Prepare and deliver monthly program reports </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Conduct quarterly business reviews highlighting progress, insights, and recommendations </li> </ul> Expense Tracking & Reimbursement <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Maintain accurate travel and expense logs </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Ensure all expenses are pre-approved and processed in a timely manner </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Track travel expenses and event-related coordination fees </li> </ul> Contract & Policy Compliance <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Ensure staffing requirements are met, including hiring qualified personnel </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Maintain compliance with organizational policies, including the Supplier Code of Conduct </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Monitor adherence to contractual obligations and operational standards </li> </ul> Internal Coordination & Stakeholder Engagement <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Provide regular updates to leadership on program progress and key initiatives </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Collaborate cross-functionally with internal teams to ensure program success </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Serve as a primary point of contact for stakeholders and partners </li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Maintain current knowledge of company strategies and technological/product development and participate in User Acceptance Testing of technology enhancements as needed.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Ability to identify opportunities, develop innovative solutions, and effectively communicate a vision for driving growth.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Develop/build and implement new processes and procedures to enhance performance within Business Operations verticals. Establish and maintain team key performance indicators (KPIs) to monitor performance metrics and track progress against strategic initiatives.</li> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Assist in the planning and execution of all people and career growth programs and leadership tracks.</li> </ul> What You Will Bring <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; background: white; line-height: 116%; font-size: 10pt; font-family: inter;">Bachelor’s degree required</li> <li style="background: white; margin: 0in 0in 0in 0px; line-height: 116%; font-size: 10pt; font-family: inter;">At least 7 years' experience, preferably in Emergency Management or Public Safety role.</li> <li style="background: white; margin: 0in 0in 0in 0px; line-height: 116%; font-size: 10pt; font-family: inter;">3-5 years of proven experience in program or project management, preferably with direct team leadership responsibilities</li> <li style="background: white; margin: 0in 0in 8pt 0px; line-height: 116%; font-size: 10pt; font-family: Aptos, sans-serif;">Demonstrated ability to manage, mentor, and develop staff</li> </ul>Information Security <span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal; font-family: inter; font-size: 12pt;">Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. <span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;">Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...