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Manager, Supply Chain Operations Systems – Remote

May 15, 2026

Company:
US2160 Sysco Guest Supply, LLCSales Territory:
NoneZip Code:
08872Travel Percentage:
Up to 25%Compensation Range:
$98,800.00 - $148,200.00

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.
You may be eligible to participate in the Company's Incentive Plan.BENEFITS INFORMATION:
For information on Sysco’s Benefits, please visit https://SyscoBenefits.comWho We Are:

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply® and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we’re proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco – an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting www.guestworldwide.com
Job Summary

The Supply Chain Operations Systems Manager serves as the primary functional and technical owner overseeing the maintenance, support, design, feasibility analysis, and implementation of the Warehouse Management Systems supporting Guest Worldwide’s distribution network.

The position oversees related systems integration enhancements, supports the investigation of transactional issues, seeks root causes and develops timely technical and process solutions.

Leveraging strong inter-departmental relationships, the role supports Supply Systems training to ensure colleagues have the capabilities needed to effectively perform their functions and support Guest Worldwide’s customers and business.
Duties & Responsibilities
Technical System Management
Serves as Subject Matter Expert and primary technical support for Supply Chain Systems (WMS, TMS, LMS)
Ensures operational system integrity through setup, configuration, code promotion, and control processes
Monitors system performance, performs maintenance and backups as needed
Serves as project lead for systems implementations and leads User Acceptance Testing
Cross-functional Collaboration
Interfaces with Operations staff to review procedures and maximize efficiencies
Coordinates with Information Technology to resolve upstream/downstream systems issues
Provides regular communication to Operations and internal departments on operational matters
Establishes root cause analysis and manages technical resolution pipeline
Analysis & Innovation
Designs and develops tools for analyzing operational activities
Conducts feasibility analysis on processes and equipment
Calculates cost/benefit and business impact and proposes solutions
Investigates and recommends new technologies and information systems
Identifies areas for improving service levels, reducing costs, and enhancing operations
Documentation & Training
Develops standardized and ad hoc reporting for site, management and customers
Serves as site expert on WMS logic and functionality
Trains Operations team on using WMS and related systems
Ensures compliance with Standard Operating Procedures
Education & Experience
Bachelor’s Degree in: Engineering, Business Administration, Supply Chain Management, Computer Science or related discipline or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is preferred.
6 years with exceptional Tier-1 Warehouse Management Systems experience (High Jump preferred)
2-4 years’ experience working with ERP technical functionality (Microsoft Dynamics Preferred)
Systems implementation and systems project management experience preferred.
Skills
Excellent technical, analytical, and problem-solving skills.
Excellent written, verbal, and interpersonal communication skills.
Excellent organizational, time-management, and project management skills.
Experience in managing application development lifecycle (specification, testing, implementation)
Strong technical knowledge of databases and database architecture. Ability to read/write SQL and working knowledge of reporting tools and web development languages.
Proficient in business systems analysis, process improv

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...