Implementation Consultant - Permitting & Land Management

<p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><strong><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{" objectid":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","classid":1073872969,"properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"calibri",469777842,"",469777843,"calibri",469777844,"calibri",201341986,"1",469769226,"calibri",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"default="" paragraph="" font"]}"="">Why Springbrook:</span></span></strong><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="eop" data-ccp-charstyle-defn="{" objectid":"920dbcde-2834-5e15-a5fa-062170b236ba|1","classid":1073872969,"properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"calibri",469777842,"",469777843,"calibri",469777844,"calibri",201341986,"1",469769226,"calibri",268442635,"22",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"default="" paragraph="" font"]}"=""> </span></span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Springbrook Software produces an enterprise-class financial ERP platform for local government agencies. As an industry leader, Springbrook empowers over 3,000 municipalities, towns, and districts across the U.S. and internationally to streamline </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">financial management</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">, utility billing, payroll, human resources, </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">budgeting</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;"> and citizen engagement.</span></span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">With its </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">cutting-edge</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">, cloud-native Cirrus ERP platform and integrated advanced tools like AI-powered automation and robust reporting, Springbrook is transforming how governments manage their operations.</span></span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Headquartered in American Fork, UT, Springbrook is committed to driving efficiency, transparency, and innovation in public sector finance. With backing from tier 1 PE firms including Five Arrows and Accel KKR, the business is well positioned for continued innovation and scale.</span></span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">We foster a culture focused on performance, collaboration, and balance-empowering </span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">employees to do meaningful work while enjoying flexibility, competitive compensation, and </span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">excellent benefi</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">ts. </span></span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><strong><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Where you fit:</span></span></strong><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="eop"> </span></span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">We are currently looking for </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;">an</span> <span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Implementation Consultant</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;"> to join our </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Cirrus Permitting & Land Management </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">team </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">(Davenport/LAMA) </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">to help configure </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">and implement </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">permitting, city planning, licensing, and code enforcement software for use by local government cities and counties. </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">The position will also answer user questions and assist users by troubleshooting problems with computer software.</span> </span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Preference will be given to candidates with local government experience. Please highlight your local government experience in your </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">resume/cover letter</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">.</span></span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">This position is </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">full-time and </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">100% remote.</span> </span></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><strong><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">RESPONSIBILITIES:</span></span></strong></p> <ul> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Assist</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> with requirements gathering and business process analysis for local government clients </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Help configure software by implementing business rules and other requirements </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Attend weekly meetings with clients via Teams or Zoom </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Prepare and conduct online training seminars on software products </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Travel onsite to clients in the United States and Canada to conduct in-person client training </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Fields support calls, chat, email, and/or other communication from users with inquiries </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">regarding</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> software programming, connectivity, printing, and similar concerns. </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Take ownership of customer issues reported and see problems through to resolution </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Research, diagnose, </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">troubleshoot</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">, and </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">identify</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> solutions to resolve customer issues </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Follow standard procedures for proper escalation of unresolved issues to the </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">appropriate internal</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> teams </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> Provide prompt and </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">accurate</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> feedback to customers </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Ensure proper recording and closure of all issues </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Performs other related duties as assigned </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Maintain general awareness of Springbrook security and privacy policies</span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Report any security incident or suspected security incident to the Springbrook Incident Response Team</span></span></li> </ul> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><strong><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Required Qualifications</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">:</span></span></strong></p> <ul> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">2</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> years' experience in </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">m</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">unicipal </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">p</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">ermitting</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun"> or city planning</span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">3 years' experience as a project manager, implementation specialist, or related role in the tech or software industry</span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Excellent verbal and written communication skills</span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Excellent interpersonal and customer service skills</span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Professional and pleasant telephone </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">manner</span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Ability to explain technical issues to technical and nontechnical employees and customers. </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: windowtext; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;" data-ccp-charstyle="normaltextrun">Strong problem-solving skills </span></span></li> </ul> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><strong><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Preferred Qualifications</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">:</span></span></strong></p> <ul> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Bachelor's degree in management information systems</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">, information technology, or </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;">other</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;"> related field</span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;"> ICC Permit Technician Certification </span></span></li> <li><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Willingness to Travel (</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">up to </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">25%)</span></span></li> </ul> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"> </p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><em><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Applicants must have the unrestricted ability to work in the United States (sponsorship will not be offered)</span></span></em></p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"> </p> <p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><em><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-contrast="auto"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">Springbrook Software is an Equal Opportunity Employer. Springbrook does not discriminate </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;">on the basis of</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;"> race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">status</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;"> or any other basis covered by </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">appropriate law</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">. All employment is decided </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">on the basis of</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;"> qualifications, merit, and business </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;">need</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; user-select: text;">.</span></span></em></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...