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External and Government Affairs Manager

May 1, 2026

Job Description The External Affairs Manager will build strong relationships with Metro Mayors, businesses, industry bodies and business groups across the nations and regions of the UK on behalf of Heathrow and be able to use existing connections to enhance the airport’s reputation. As part of the Communications function, they will work with colleagues across the department to support proactive campaigns. Your role will involve Develop and maintain excellent relationships with a wide range of political and external stakeholders throughout the nations and regions on behalf of Heathrow, including management of Heathrow’s Business Coalition Support the activation of a proactive and reactive communication strategies to build the reputation and support for our business, ensuring regular third party support is forthcoming Scan the political horizon for issues which are relevant to Heathrow and proactively develop strategies to address them Draft briefings for senior internal and external stakeholders to explain complex issues in a straightforward manner Organise visits and attend events across the UK to demonstrate the importance of Heathrow to the UK economy, with a particular focus on our domestic supply chain and our role as the UK’s largest port by value Be part of an on-call team responding to incidents at the airport These Skills Are Essential Experience Managing Public Affairs or External Relations. Experience handling complex and challenging relationships. Political experience and existing relationships who can engage with politicians across party and industry lines. They will own relationships with external stakeholders to maintain and build support for Heathrow’s priorities. Outstanding written and verbal communication skills. They will need to be able to understand complex information and present it in a way which is easy for stakeholders to understand. Can take a proactive approach to updating and sharing information with colleagues Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future, including performance‑based annual bonuses, a longer‑term Share in Success Bonus plan, generous annual leave allowances, market‑leading pensions, family‑friendly policies, private health insurance, a wide range of wellbeing tools and varied learning and development opportunities. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing flexibility while ensuring operational needs are met. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. #J-18808-Ljbffr Salary: GBP 50000 - 65000 per year

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...