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Detailer I - Door, Frames, Hardware

May 2, 2026

Reports to: DFH Detailing Manager FLSA Status: Exempt Position Summary The Division 8 Detailer is responsible for producing accurate, extremely detailed, and time-sensitive submittals, change order proposals, as well as material orders for large-capital commercial construction projects. Duties & Responsibilities: <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Read and interpret contract documents, including but not limited to scope of work, requests for proposal, project schedules, drawings/details, specifications, and opening schedules</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Responsible for capturing all pertinent scope changes and maintenance of project’s financials to ensure project’s success, measured in timeliness of materials and ability to maximize profitability</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Familiarity and competency with application of financial attributes: List pricing, buying programs, discounts and change order proposals</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Maximize buyout opportunities via suggestion of alternate products, value engineering options and other creative or proactive solutions</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Must be able to apply DFH knowledge of codes and standards, hardware templates, hardware locations, pre-fit sizing, machining sheets. Identify and articulate potential issues with applications, codes, and constructability and be able to provide solutions</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">DFH Product knowledge: Hardware, Hollow Metal, Wood Doors, Interior Aluminum and Specialty Openings</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Prepare detailed submittals, shop drawings and product data utilizing state of the art industry software; Bluebeam/AutoCAD/Comsense</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Responsible for procurement in alignment with customer deadlines of DFH materials through purchase orders and subcontracts, via machining sheets, templates. Ensure receipt of order acknowledgements</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Maintain constant and effective communication/collaboration with the DFH Estimators and Project Team to ensure that project materials are on time and under budget</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Generate RFIs and clarifications as well as provide practical solutions for any potential technical issues discovered during detailing process</li> </ul> Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Customer Service Skills: <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Demonstrates commitment to deliver outstanding service – both with internal and external customers</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Takes ownership to personally resolve customer problems (or find someone who can)  </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Listens well, asks clarifying questions, and checks for agreement with customers  </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Committed to following-up with customers in all instances in a timely manner  </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Strong sense of accountability - ensures that you will do what you say that you are going to do  </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful </li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Positive attitude</li> </ul> Preferred Qualifications Education/Experience <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Bachelor’s degree in a related field</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">3-5 years in DFH distribution as a detailer</li> <li style="text-align: justify; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience with manufacturer’s order writing programs: Assa Abloy (Extranet/CRC Dash), Curries (COW/Edge), Allegion (360 Portal),dormakaba, Masonite (DoorBuilder/DoorBuilder LIVE), VT (VT Online), Total Door (Doorbuilder) </li> </ul> Minimum Qualifications Education/Experience <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">High School Diploma or equivalent</li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">0-4 years in DFH distribution as a detailer or 1-3 experience in Project Management/Project Engineer</li> </ul> Knowledge/Skills <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ability to clearly communicate risks and opportunities</li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Initiates and establishes vendor relationships</li> <li style="text-align: justify; margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Basic knowledge of ISEC products, services, processes and projects</li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Understands project plans and specifications </li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Independently performance most assignments with instruction </li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Works autonomously at times</li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Seeks guidance for unusual or complex problems and supervisor approval for changes in standards</li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Engages in company culture</li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Analytical and problem-solving skills</li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Open to feedback and flexible to change</li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Proficient in MS Office Suite</li> <li style="margin: 0in 0in 0in 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Efficient written and verbal communication skills</li> <li style="margin: 0in 0in 8pt 0px; line-height: 106%; font-size: 10pt; font-family: arial, helvetica, sans-serif;">Strong prioritization and organizational skills, detail-oriented</li> </ul> <h1 style="line-height: 106%; font-size: 11pt; font-family: Calibri, sans-serif; margin: 0in 0in 8pt 0px;">LI-REMOTE</h1>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...