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Clinical Education Systems Coordinator

April 30, 2026

RQ4053514 Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Clinical Education Systems Coordinator at the MGH Institute of Health Professions (MGH IHP) Job Summary Reporting to the Director of Compliance at the MGH Institute of Health Professions (MGH IHP), will coordinate and track student compliance and immunization requirements using the systems available, including Complio (until phased out) and Exxat for students in all MGH Institute schools and academic programs; communicate with students to ensure compliance is maintained; generate required reports and support the analytical needs of the Director. Will coordinate the student's use of Exxat and, with direction from the Director of Compliance, interact with the MGB Department of Occupational Health. • Coordinate and track student compliance and immunizations requirements using the systems available including Complio and Exxat for students in all MGH Institute schools and academic programs, (55%) • Establish and maintain communication workflows with students and academic programs to ensure compliance is maintained; present comprehensive compliance overviews to incoming students during orientation sessions, ensuring clear understanding of institutional policies and requirements, (25%) • Coordinate the student use of Exxat Approve including functioning as the lead contact with Exxat/Prism, (10%) • Generate required reports, support the analytical needs of the Director, including but not limited to state immunization reporting and MGB-flu compliance, and support Office of Compliance-led activities (on-campus CPR trainings, N95 Fit Testing, flu clinic, etc.). (10%) Qualifications Education and Experience Qualifications Bachelor’s degree required, and one to three years of increasingly responsible related experience, preferably in an academic institution preferably within clinical education. Skills/Abilities/Competencies Required a) Administrative Skills-

Strong organizational skills
Attention to detail
Ability to interact effectively with students, administrative, faculty, and staff
Ability to manage simultaneous projects, set priorities, and delegate tasks when necessary
Ability to manage multiple demands and resolve issues and concerns from all constituencies

b) Technical Skills

Proficiency with word processing, spreadsheet, calendaring and database applications.
Technical ability to maintain multiple accounts, monitor policies/regulations, and other accounting matters for the division.

c) Physical Capabilities

N/A

Supervisory Responsibility Work with Director to assign and manage tasks for the Office’s Graduate Assistant. Working Conditions Shared office; hybrid (3 days in the office; 2 days remote) Additional Job Details (if applicable) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1700 The MGH Institute of Health Professions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...